Privacy Policy

Your personal data and assets are our top priority. We are fully committed to safeguarding them.

Primenex Fundvia collects and stores data essential to your trading activities. How we collect and store this data is outlined in the Privacy Policy below.

Our policy is grounded in the following principles:

• With the aim of providing complete transparency about how we collect and store your personal data:

Our goal is to ensure you understand how we collect and process your data so you can make informed decisions. We maintain clear guidelines and processes for handling information on this website. Our policy details the specific methods we use, providing clear, concrete information about how your data is used. You are in control.

We will promptly provide information whenever we determine that you need to be informed. Transparency is essential to us.

Our dedicated team is ready to address any questions you may have about our processes, including our obligations under the laws of Malaysia. You can reach us at: info@primenex-fundvia.com

• We do not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for the following purposes: to ensure the proper functioning of Primenex Fundvia's services and to connect trader members with third-party trading platforms. We may also use it to maintain and enhance website features and services, protect our rights, and comply with regulatory or other legal obligations. Finally, we may process data as needed to provide administrative and other business functions related to the Services delivered to you, the client.

To deliver better services tailored to your preferences and needs, Primenex Fundvia uses personal data.

• To ensure you are able to use essential tools effectively to protect your personal data and safeguard your rights in this regard:

At any time, you may contact us to access all of your personal data. We can also update or delete it as needed. We can further assist with requests to transfer your data to you or a designated third party. We provide these services to help you exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, employing bank-grade protections. While a 100% guarantee is not possible, we are committed to continually upgrading our systems to the highest attainable level and strengthening the safeguards we have in place.

We have a detailed and comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing all data related to natural persons.

Our policy applies to all natural persons who are identified or identifiable. This includes any individual who can be, or has been, identified in connection with data entrusted to us, or data that we can access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management and organisation of personal data.

We do not collect, or attempt to collect, any information about individuals under 18. We also do not allow anyone under 18 to use our platform for any purpose. If we discover a user under 18, or any information related to someone under 18, we will delete it immediately.

2. What personal data do we retain?

When you register with us, we collect the personal data required to enable your use of our services. Where necessary, we may also request additional personal data to verify ownership of an account. To maintain and continually improve service quality, we gather and analyse data about your use of our platform and the platforms of our third-party partners.

3. You are under no obligation at any time to provide the company with your personal data.

While you are under no obligation to provide your data to us, choosing not to do so may limit our ability to provide certain services. It may also result in restrictions on your use of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that directly identifies you personally. However, we do collect details such as your specific account activity, user IP addresses, and the dates and times of access. For maintenance, security, and support services, we retain system crash reports, browser details, and the type of device used to access your account. We also record the language settings associated with your account.

Regarding personal data collection, we only collect and retain the information you consent to share when you connect, via our services, with a third-party trading platform.

The personal data you share with third-party platforms may include: your full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to collect and use it?

Our collection, storage, and processing of your personal data are solely for the purposes described in this Policy. All such uses and processing comply with applicable laws in Malaysia.

The company will only handle, process, or transmit your data in compliance with the applicable laws of Malaysia. The legal grounds for doing so are as follows:

• You have agreed to allow the company to store and process your personal data. By submitting your data to the company, you authorise us to transfer it to the appropriate third-party trading platform. You have consented to the processing of your personal data for one or more specified purposes.
• To improve our services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may be required to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like to learn more about the data processing we are required to perform, please contact us via email.

Below you will find a list of the specific purposes for which we may process your personal data, together with the relevant legal basis.

6. Disclosure of Personal Data to Third Parties

For the purposes of storing and processing IP addresses, conducting user surveys and analytics, and delivering other related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the handling of your data will be governed by that company’s privacy policies. This may include various digital trading platforms.

To better serve our clients and enhance overall service quality, the company may share personal information with its affiliates and partners.

Where required by law, or to protect the company's rights and assets, as well as those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.

In the event of a critical business transaction, such as the sale of the company, fundraising, or obtaining a loan, relevant data may be shared in a lawful and appropriate manner. This also applies in the event of any merger, restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Use of Cookies and Third-Party Services

We may use cookies and similar technologies for site analytics and in collaboration with advertising firms, in accordance with applicable laws and standard practices.

Cookies—small data files stored on your device when you visit a website—are used to collect information about your browsing behaviour and preferences. Their purpose is to personalise and enhance your user experience. They enable us to remember your settings and preferences, and to tailor our service offerings accordingly. We also use these cookies for site analytics and to gather statistics for strategic planning.

Broadly, this site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. The other type comprises persistent cookies, which remain in your browser even after your session ends. These cookies help the site recognise you as a returning visitor and make navigating and using the site easier.

Types of cookies:

We may use cookies as necessary, in line with their intended purposes:

Cookies are blocked or deleted

If you wish to delete or block cookies, you can do so via your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies may prevent some operations and site features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary for the operational purposes described elsewhere in this policy. It may be kept longer as required by local laws, regulations, and company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for 12 months. Upon expiry of those 12 months, and with your consent, the data will be shared for a further 12 months.

Our operations include the periodic review of all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organisations

When necessary to deliver our services and/or for security purposes, we may transfer personal data to third countries (countries other than your own) and to international organisations using robust security protocols. We apply the highest standards of data security to safeguard your data and ensure you retain access to legal remedies and rights in all circumstances.

All residents of the EEA (European Economic Area) are protected by data protection rules and safeguards.

• All data transfers are carried out under the EU’s legal jurisdiction and authority, in accordance with the standard data protection rules set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are carried out in accordance with Article 46(2). This constitutes a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, set the conditions for data transfers, which are carried out in accordance with these Clauses. The Clauses can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details on the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded to the highest standards with technical and organisational measures, in line with industry gold-standard protocols. These measures help prevent unauthorised or accidental destruction, as well as the loss or alteration of data.

While we exercise the highest level of care and apply gold-standard data protection practices as required by law, it is not possible to guarantee in every circumstance that your personal data will remain entirely error-free. Accordingly, we cannot be held liable for any instance of disclosure of personal data, or for incidental, intangible, or consequential loss or damage. This includes circumstances beyond our control, such as disclosure arising from transmission errors, unauthorised third-party access, or any other similar cause.

If regulators or legal authorities issue legally binding requests, we may be required to disclose your personal data to them. After disclosure under legal obligation, we cannot control how those authorities handle, store, or safeguard your data.

Information transmitted over the internet, including personal data, carries a risk of interception and is not 100% secure. The Company cannot guarantee the absolute security of any data transmitted online.

11. Links to third-party websites

On this site, you may encounter links to third-party applications and websites. Please note that these are not our affiliates, are not under the company’s control, and our privacy policy does not apply to them. They have their own policies and procedures for collecting and processing personal data, and we are not responsible for such activities. Use at your own discretion.

Always review the privacy policy of any company or service when visiting its website before sharing any personal data. Ensure that their data collection, use, and processing policies align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or amend this policy at any time. We will provide notice of changes on the website and through other appropriate channels. The updated privacy policy will be posted on the website and will take effect immediately upon publication, unless stated otherwise.

13. Your rights regarding personal data

You retain full control and the final say over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or restrict the scope and nature of our processing.

On this page, residents of the EEA can find information relevant to them:

Your personal data is protected under the rights described herein. By sending an email to the address below, you may immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access that information at any time. All personal data we are processing is available to you and therefore can be reviewed and verified.

You may request your personal data for verification at any time, and it will be provided in electronic format. If you request additional copies of the data being processed, beyond the initial copy provided, a reasonable fee may apply.

Rights granted under the law and our privacy policy must not infringe on the rights of others. The company may refuse or limit access to personal data if such access would compromise the rights and freedoms of others.

Right to Rectify Errors

Any inaccuracies in your personal data, whether due to omission or incorrect information, may be corrected by you or the Company to ensure it is processed properly.

Erasure Rights

You have the full right to request deletion of your personal data under the following circumstances. 1) Your personal data has been processed without your explicit consent or outside applicable legal boundaries. 2) You request that the data be removed and the Company has no statutory or regulatory obligation to retain it. 3) You no longer consent to, nor accept, any data processing by us, even if lawful and within our or a third‑party provider’s legitimate interests. 4) We are compelled by law to delete your data.

The right to deletion may be overridden by legal obligations imposed by the EU or any Member State’s law. Likewise, this applies where data is required for the exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data if you believe it contains inaccuracies.

Upon your request to restrict the use of your personal data, it will be deleted except in the following cases: 1) when compliance with laws of the European Union or any Member State prevents deletion. 2) With your consent, where it is necessary to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, if you have consented in any manner to its collection and the processing is carried out by automated systems.

You may request the transfer of your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to the processing and request that it cease. This does not apply where there is a compelling legal need to continue processing, such as to establish, exercise or defend legal claims. In such cases, we may continue processing your personal data.

You may at any time request that your personal data not be processed for any direct marketing purposes or related activities.

Right to Withdraw or Refuse Consent

At any time, and where feasible with immediate effect, you may withdraw your consent to our processing of your personal data. This does not apply retroactively to any processing conducted before your withdrawal.

If you are dissatisfied for any reason, you have the right to lodge a complaint with the relevant legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, European Union Member States have set up regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines when your personal data rights may be limited under European Union law or the laws of its Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of yours. If an extension is required, we will notify you within one month of receiving your request.

We will provide the requested information electronically at no charge, unless doing so conflicts with the law or the provisions of Section 13. We may charge a reasonable fee or refuse a request if it is deemed frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is any reasonable doubt about the individual submitting a request for personal data, for data protection and security purposes.